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FAQ
Frequently Asked Questions
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We do our best to get your order to you as quickly as possible! Shipping times vary by product, so be sure to check the product listing for details. Orders are processed within the timeframe listed, and please double-check your shipping info—we can’t be responsible for delays due to incorrect addresses.
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Delivery times depend on where you are and what you're ordering. Estimated shipping times are listed on each product page. If you're ordering internationally, keep in mind that customs duties, taxes, or additional fees may apply and are the buyer’s responsibility.
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We want you to love your purchase! While books, art, digital files, and audio files are final sale, we do accept returns on select merchandise. If you're unsure, feel free to reach out before purchasing!
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If USPS or UPS marks your package as delivered but you have not received it, please contact USPS/USP and escalate or file a claim with them.
We are not responsible for stolen packages. Therefore, they will not be refunded or replaced. Once your package leaves us, it is out of our control and under the responsibility of USPS/UPS. -
We may update our policies from time to time to improve your shopping experience. Be sure to check back for the latest details before placing an order!
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Contact us here with any questions, concerns, or feedback. We will be sure to get back to you as soon as possible!
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